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#1 19-02-2008 08:26:13

Xahi4475
Senior Member
From: Prishtinë, Kosovë
Registered: 27-01-2007
Posts: 1121
Website

Windows Live Hotmail Compose

When I try to compose new e-mail from Hotmail I get scren like this:

http://i25.tinypic.com/2heax35.png

I can't use colors, emoticons etc. My signature not loaded. Can tell me someone why is this so? Where is problem? What I'm doing wrong or someone has something similar experience?

Last edited by Xahi4475 (20-02-2008 02:14:42)


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#2 19-02-2008 11:50:24

YoKenny
Senior Member
From: Ontario, Canada
Registered: 10-01-2008
Posts: 524

Re: Windows Live Hotmail Compose

It works fine for me.


Change is inevitable except from a vending machine.

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#3 20-02-2008 01:50:24

Xahi4475
Senior Member
From: Prishtinë, Kosovë
Registered: 27-01-2007
Posts: 1121
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Re: Windows Live Hotmail Compose

Thanks for replay. I must know here is some conflict but I can't get where is.


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#4 20-02-2008 07:16:39

Cosmo
Senior Member
Registered: 03-07-2007
Posts: 507

Re: Windows Live Hotmail Compose

Perhaps a matter of security settings in Internet options, security tab? Possibly moving hotmail to the trusted zone might help.


Thomas

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#5 20-02-2008 09:03:50

Xahi4475
Senior Member
From: Prishtinë, Kosovë
Registered: 27-01-2007
Posts: 1121
Website

Re: Windows Live Hotmail Compose

Thanks, Cosmo. I've added hotmail.com to trusted sites and I use always Default Level of Security. Only what I change is display mixed content (cause every time I open RapidShare displayed boring security dialog.
But no luck.

Last edited by Xahi4475 (20-02-2008 09:05:50)


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#6 20-02-2008 09:57:15

YoKenny
Senior Member
From: Ontario, Canada
Registered: 10-01-2008
Posts: 524

Re: Windows Live Hotmail Compose

Do you have a software based firewall like ZoneAlarm or Comodo installed?


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#7 20-02-2008 10:48:46

Xahi4475
Senior Member
From: Prishtinë, Kosovë
Registered: 27-01-2007
Posts: 1121
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Re: Windows Live Hotmail Compose

No. Currently I have Windows Firewall only.

Last edited by Xahi4475 (20-02-2008 11:11:49)


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#8 20-02-2008 10:56:51

Cosmo
Senior Member
Registered: 03-07-2007
Posts: 507

Re: Windows Live Hotmail Compose

Some more places to check:

Do you use any security software as spybot, webwasher, proxomitron, online armor or whatever else with active filtering?
Which AV-program? Today most of them have web-content protection, you might check the settings.
I do not use Hotmail, so only a guess: Possibly it is a question of the cookie settings. If cookies are not allowed in your settings (Internet Options), do allow (for testing) inclusive temporary and third-party cookies.
Although this is rather unlikely (as Yokenny told he has no problems) I would even disable ie7pro (at least the blocker) for testing.
And: Has it ever worked for you in the past? In this case, what changes on your system have been done at the time, before it stopped working?

EDIT: As I have read, that you are testing the beta builds of pro: Is it possible that switching from the last stable build to the betas is the culprit?

Last edited by Cosmo (20-02-2008 11:00:27)


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#9 20-02-2008 11:10:52

Xahi4475
Senior Member
From: Prishtinë, Kosovë
Registered: 27-01-2007
Posts: 1121
Website

Re: Windows Live Hotmail Compose

Hello, Cosmo!
1. I have Spybot but I have disabled filters and Tea Timer not active. I have AVG Anti-Spyware Resident Shield active.
2. Currently I have not any AV. Not OK but I had Eset Smart Security and I had little problem with him but I will install again.
3. Cookies are active because if cookies not active I can't log in forum. "do allow (for testing) inclusive temporary and third-party cookies." - this i can't understand what do you mean. Please, tell me more.
4. IE7Pro? I have diabled AdBlocker. I use AdMuncher and AdBlock Pro to block ads and flash. But all of them are inactive in Hotmail page. I've added Hotmail to white list.
5. Yes, worked very well. But until 1-2 months ago not worked.

I'll check maybe AVG Anti-Spyware is fault.

Edit: Oh, after disabling AVG Anti-Spyware Hotmail Compose works perfect. Weird, not? I must be sure. Lete see what happens later. I'll be in touch.

Last edited by Xahi4475 (20-02-2008 11:21:24)


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#10 20-02-2008 13:32:04

Cosmo
Senior Member
Registered: 03-07-2007
Posts: 507

Re: Windows Live Hotmail Compose

Hi Xahi,

I am glad, that you managed to sort it out. Looks like you have changed some settings in AVG 1 - 2 month ago or new definitions made the problem.

Although the cookie-question doesn't seem to be related with this problem, I will answer your respective question: In Internet options you have on the third tab (don't know how it is officially named in English or in Albanian, the German version says (translated) "Data security") in the upper part the possibility to manage the cookie setting. Clicking on the Advanced-button (in the middle) you get a sub dialog to set the handling of cookies in the Internet-Zone. After activating the first option "Disable automatic cookie-handling" you can allow or disallow first party and third party cookies and always allow temporary cookies (last option there). The last one do not get stored as files and get automatically deleted after closing the browser. As many third-party cookies are related with advertising or (even worse) data collecting companies ("tracking cookies"), it is in general a good idea, to disallow them. But in some cases (probably bad coded sites) they are needed for a site to work correctly. So my idea was to check, if this was the case with your Hotmail problem. And just to be sure I wrote, that you should allow all three types of cookies in this dialog for testing. Only for completing this (and for any other problem, which may arise some time later) note, that also some security software can make settings to block some or all cookies (e.g. Spybot does so).

P.S. I have switched to NOD AV V3 about 3 month ago. Some problems at the beginning (at that time with the RC) could get handled in between 24 hours with the help of the German distributor and after that I have no problems with this AV. Out of several reasons I do not use the Suite. I would not let go to much time until you find a solution, at least one of the free programs.


Thomas

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#11 21-02-2008 00:22:08

YoKenny
Senior Member
From: Ontario, Canada
Registered: 10-01-2008
Posts: 524

Re: Windows Live Hotmail Compose

Xahi4475 wrote:

I'll check maybe AVG Anti-Spyware is fault.

Edit: Oh, after disabling AVG Anti-Spyware Hotmail Compose works perfect. Weird, not? I must be sure. Lete see what happens later. I'll be in touch.

I don't use Ad-Aware, AVG Anti-Spyware nor Spybot S&D as they never found anything other than some tracking cookies that I get rid of with CCleaner:
http://www.ccleaner.com


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#12 21-02-2008 03:10:45

Xahi4475
Senior Member
From: Prishtinë, Kosovë
Registered: 27-01-2007
Posts: 1121
Website

Re: Windows Live Hotmail Compose

Nevertheless it was coincidence. Compose not working again. After restart all was back. Deleting AVG AS processes did'nt helped. I think this is very very strange.
I use CCleaner too and yes Spybot and AVG AS mostly found tracking cookies. So something weird is happeing to system because AVG not fault.
Thanks for replies and thanks for explonation Cosmo. Eset SS is very nice security, less memory and efficience. smile


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#13 21-02-2008 11:11:43

Cosmo
Senior Member
Registered: 03-07-2007
Posts: 507

Re: Windows Live Hotmail Compose

As I said, I cannot look into it, as I do not use Hotmail. But some ideas (perhaps helpful):

Assuming that AVG is not responsible (but why this coincidental working yesterday?), I would try to deactivate AdMuncher and AdBlock pro. (That is the easy part.)

CCleaner, Tune up and whatever else - Many users rely on them, believing that they would make their system cleaner or quicker, but most do not really know, what the programs do; this is especially true for the registry cleaning. The point is, that those programs "clean" items, which they believe (!), that they are not needed. This does not mean, that they are not needed. And it does not mean at all, they this cleaning does improve the performance of the system at all. The registry works as a database and it does not matter, how big it is; even more it does not matter, if there is some per mille less content (the registry does not get smaller by deleting content, again similar to database-files). If there are really unnecessary items (most probably there are), those items do not hurt at all, as the registry does not get loaded completely into the RAM, but only the parts, that are needed. If they do not get loaded, they do as much as if they are not there. And if they are there, they do not even slow down the machine (that is because of the structure of the registry). What those tools cannot do is to decide, if there is a wrong setting in the registry and so I have never seen a situation, where they could solve a problem with a wrong setting. If they could, most of all pc-problems would not exist. But often those tools "clean" settings, that are really needed - mostly the user comes across the problems  some time after "cleaning" and does not see the relation (and cannot do something about that). A typical finding is, that even after doing a fresh installation of Windows with no software else those tools find a more or less great number of items, they want to clean - strange, isn't it? The problem is, that later it is hard to impossible to "unclean"; you could try to use their undo function. So in the end I am a strong opposer of those tools; sorry, that I cannot tell something more positive except the advise to remove CCleaner, to prevent later problems. (If you want to do something regarding registry performance, you can use PageDefrag from Sysinternals (now Microsoft) for defragmenting the registry hives and take a look at ERUNT, which includes NTREGOPT, a tool, which physically compacts the registry. (You could download NTREGOPT separately, but I recommend to take ERUNT, as it is a very good registry backup tool.)


Thomas

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#14 22-02-2008 18:56:35

ahoier
New Member
Registered: 26-01-2008
Posts: 16

Re: Windows Live Hotmail Compose

Try adding the following to your Trusted Zone.

*.msn.com
*.hotmail.com
*.live.com
*.microsoft.com

Add it as that so that it will "allow" all, http, https, wahtever.

Then set "Trusted Zone" to "Default" and then slide the slider all the way down to "low"

I know Trusted Zone is something to be used wisely, but I don't think Microsoft/MSN/Hotmail/Live would be infecting our computers with anything.


TBH, they already have smile  We've fallen under the Internet Explorer/Windows Mail/Outlook Express plague that never seems to go away smile

And hell, we only recommend it to our friends, cause it's so cool and easy to use, so it's got it's own replication too LOL.

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#15 23-02-2008 08:02:43

Xahi4475
Senior Member
From: Prishtinë, Kosovë
Registered: 27-01-2007
Posts: 1121
Website

Re: Windows Live Hotmail Compose

Cosmo, I've disabled AdBlock Pro and Compose solved. Then enabled AdBlock Pro, Compose descomposed again. It's weird because I've set AdBlock Pro to do not touch Hortmail, Live, MSN and similar. When I open Hotmail AdBlock Pro has different icon (inactive state).
Ahoier, I tried what you said but nothing is changed.
After restart Windows I will check what's new.

Edit: OK, I've added Hotmail, MSN, Live to whitelist in AdBlock Pro even AdBlock Pro was inactive in WLH and Compose works well after sedcond restart of system.
Thanks for all ideas and replies especially Cosmo for long explonation and time.
I hope I have not any other weird issue like this with WLH.

Last edited by Xahi4475 (23-02-2008 12:33:01)


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